In 2018 we made a decision to place one of our properties with Daylesford Country Retreats after managing it ourselves for several years. We were immediately impressed with Troy and Brendan’s friendly manner and attention to detail. Income from our property has tripled, guests continue to be delighted and as owners, we are supremely confident that they look after our property as if it were their own. Early in 2019, based on this demonstrated track record, we decided to transfer our second property to Dayburn. Again, Troy and Brendan went above and beyond, and this made the transition from the other agency seamless and pain free for us.
We continue to appreciate the proactive marketing, the high standards they insist on from caretaker staff, the continual bookings, the outstanding guest feedback and the transparent and timely communication we receive. Daylesford Country Retreatst have truly set the benchmark for customer service in the short stay holiday market in Daylesford. We are so pleased to be partnering with such a trustworthy and excellent team. Thanks Troy, Brendan and Mischa.